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General inquiries

This is intended for Australian inquiries only. For inquiries outside of Australia, please select another Vantive location.

  • Local:1800 920 133

Patients

HomeCare services

  • Local:1800 920 133

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:1800 920 133

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Product recalls/field actions

General inquiries

This is intended for Chinese inquiries only. For inquiries outside of China, please select another Vantive location.

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Local:86-21-24012366

General inquiries

This is intended for inquiries for Hong Kong only. For inquiries outside of Hong Kong, please select another Vantive location.

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

General inquiries

This is intended for Indian inquiries only. For inquiries outside of India, please select another Vantive location.

 

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Patients

Renal home services

  • Local:81-0120-03-3689

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:81-0120-03-3689

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Phone:047-316-5533

  • Fax:047-316-5534

General inquiries

This is intended for Malaysian inquiries only. For inquiries outside of Malaysia, please select another Vantive location.  

Patients

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

General inquiries

This is intended for New Zealand inquiries only. For inquiries outside of New Zealand, please select another Vantive location.

  • Local:0800 436 770

Patients

HomeCare Services

  • Local:0800 436 770

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:0800 436 770

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Patients

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report an adverse event

Please contact Global Patient Safety at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

General inquiries

This is intended for Korean inquiries only. For inquiries outside of Korea, please select another Vantive location.

  • Local:+82-6262-7100

Patients

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

Order inquiry (09:00~17:00)

Product inquiry (09:00~18:00)

APD night-time call service (20:00~08:00)

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

General inquiries

This is intended for inquiries for Thailand only. For inquiries outside of Thailand, please select another Vantive location.  

  • Local: +662 667 0505

Patients

Renal home services

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's Center for Service at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report an adverse event

Please contact Global Patient Safety at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

General inquiries

This is intended for Vietnamese inquiries only. For inquiries outside of Vietnam, please select another Vantive location.

Patients

Report an adverse event

Please contact Global Patient Safety at:

Healthcare professionals

Report an adverse event

Please contact Global Patient Safety at:

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Media inquiries

For media inquiries, please contact [email protected]